RETURN AND REFUND POLICY

What Happen If Product is Damaged ?

We take almost Care in good packing and shipping, we have three gates of checking while packing your products. And Shipping with Courier service.

  1. SpareRobo will issue 100% refund to the products If damaged in the shipping. Buyers will provide valid proof of the damage within 24 hours of product delivery to be eligible for this credit for Return and Refunds.
  2. If the products are not damaged, but if the buyers want to return eligible within 7 days them for other reasons, SpareRobo will take the returns on behalf of the sellers . There are two options for this.

a.SpareRobo generates a Return shipping label. Buyers will ship the products with this label to the Sparerobo to receive a full refund after deducting the To and From shipping charges, on the products that they return.

  1. Customers can pay for the return shipping charges by themselves and mail it to SpareRobo. SpareRobo will refund the Price of the Goods minus the shipping fee the customer paid

3.No Consuming items are eligible for return and exchange, we are not responsible any other beyond our control.

Note: If you do not agree to our shipping policy. You have to mail us at [email protected], We have to check our ends if the weight increase, and if you did not agree to pay you will get a 2% gateway fee after the remaining amount will be refunded to your account within 24 hours after you did not ask for refund you will provide a valid account. should we process the refund but you should provide a valid reason for not purchasing with Us.

 We almost take Care in good packing and shipping, we have three gates of checking while packing your products please make sure to inspect your shipment within 24 hours of any missing products, and please send an email with a proper picture of the box and the picture of the items you have ordered at [email protected]. If the genuine case we either provide credits for missing products. 

Return and Refunds Policy

  1. The product returns would only be accepted within 7 days after the product is delivered. Please ensure that the return products are shipped within 20 days to get the refund.
  2. Returns are not accepted on china items. But, if you are not satisfied, you will receive a refund on a case-to-case basis after our customer representative gets in touch with you.
  3. SpareRobo reserves the right to refuse service to buyers who abuse the return process and to ban the buyers permanently from using SpareRobo.